Annonceringer
- Tirsdag, 9th september, 2025
- 14:09om eftermiddagen
Dear Customers,
We are currently experiencing network impact due to undersea cable cuts on SMW4 & IMEWE, which connect India to Europe. As a result, since 9:00 AM IST (UTC+5:30), international traffic to our Indian datacenters has been affected.
- Affected: All HostRainbow Indian datacenters (Mumbai, Pune, Delhi) when accessed from outside India
- Not affected: Our Germany, Netherlands, and other international datacenters, as well as all connectivity within India (latency & domestic traffic remain normal)
Impact details:
- Normal latency (India ↔ Europe): 120–150 ms
- Current latency: 200+ ms
- Packet loss: 5–20%
Major ISPs (TATA, Airtel, Jio) are actively rerouting traffic via alternate paths. Until rerouting is completed, customers accessing Indian servers from international locations may experience higher latency, packet loss, or monitoring alerts from 3rd-party tools.
We are continuously monitoring the situation and will provide further updates as they become available.
Thank you for your patience and understanding.
— Team HostRainbow
Hostrainbow is a web hosting provider offering shared hosting, VPS, dedicated servers, and domain registration. Known for reliability, security, and user-friendly services, they cater to both individuals and businesses seeking robust online solutions.